sgp pools
In addition to providing relevant and exciting games, Singapore Pools is also dedicated to ensuring that the bettor is treated with respect and dignity. They are one of the few companies in Singapore to offer a safe gaming environment. They are committed to the values of respect, integrity, innovation, customer care and community. This is evident from the way they approach their business and the values they instill in their employees.
Singapore Pools was established three years after the country gained its independence in 1968, as a wholly owned subsidiary of the Tote Board. Its founding aim was to combat illegal gambling by offering those who want to bet a safe and trusted environment. This would help ensure that surpluses from legal betting were channelled back into the community through charities rather than being diverted to triads and illegal bookmakers.
The company continues to play a significant role in the nation’s sports scene, giving more than $2 billion in taxes and fees to the government each year, while investing an average of $5 million in supporting charities and community initiatives. The company is also a proud supporter of the National Stadium and provides funds to various National Sports Associations.
Yeo believes that to succeed, Singapore Pools must continually improve its operations and ensure that it is able to deliver a safe and secure experience for all its customers. As such, he has been leading the digital transformation strategy for the organisation, moving it from a legacy organisation to an agile and digitally empowered business.
As part of this initiative, the company has adopted Oracle Cloud Observability and Management to monitor their entire technology stack. This allows them to identify and resolve issues quickly, reducing troubleshooting time by more than half. The platform also helps them manage their infrastructure and application performance more effectively, allowing them to better serve their customers.
With a focus on innovation, Yeo and his team have been creating forums for staff to discuss ideas and opinions on new initiatives. These forums have helped the company develop a more holistic and inclusive culture that values the input of all staff members.
This approach has helped the company to better meet the needs of its customers, while enabling them to achieve greater operational efficiency and a positive impact on the community. In 2018, the company launched iShine Cloud, an IT platform that provides other charities with an integrated suite of charity-specific solutions. iShine Cloud improves the productivity, governance and efficiency of charities by helping them to streamline their IT operations. Its affordable and automated IT solution is designed to help them focus on serving their beneficiaries. It is backed by Oracle’s enterprise-grade security and compliance. Its integrated software-as-a-service platform helps to reduce costs, increase productivity and improve the security of sensitive data. It also supports a variety of languages, including English, German, Chinese and Spanish. The platform is free to use and does not require any download or installation.